Design · Implement · Support · Optimize

IT & Digital Infrastructure

Your IT department, on-demand: from daily helpdesk to enterprise ERP integration.

Your IT Department, On-Demand

IT Essentials

User Support & Helpdesk: remote ticket-based technical support
Subscription & Software Management: licenses, renewals, cost optimization
Data Governance, Backups & Risk Management: NAS, Windows File Server, SharePoint/OneDrive, Google Drive; privacy-by-design (least-privilege), configured without accessing your business data
Email Setup & Configuration: domain/DNS, shared mailboxes, security, permissions
Website Management: hosting, domain, updates, backups, security, performance basics
Security Stack: firewalls, endpoint protection

Ecosystems & Software

Server Infrastructure: on-prem Windows Server, hybrid (Azure / Entra ID)
Business Ecosystems Setup & Management: Microsoft 365, Dynamics 365, Google Workspace
ERP Systems: Odoo, SAP Business One, Microsoft Dynamics 365 Business Central, Sage, Zoho ERP
CRM Systems: Salesforce, MS Dynamics 365 Sales, HubSpot CRM, Zoho CRM, Pipedrive
Integration & Automation: connect ERP, CRM and productivity tools using connectors and Power Apps (Teams, SharePoint, OneDrive, Outlook, Planner, and Google equivalents)

IT Optimized Pack

Quality, Security & Compliance Support: security-by-design, policies and controls aligned with ISO 9001 (Quality), ISO/IEC 27001 (Information Security), plus support for GDPR compliance readiness
Optimization Package: workshops, consultation sessions and trainings to maximize the value of your CRM/ERP/email ecosystem (Microsoft 365, Google Workspace, Odoo/Dynamics, etc.). We upskill managers on efficient workflows and reporting, and train teams to work smarter using automation, collaboration tools, and AI assistants

Deployments & Success Stories 🏆

Selected projects we've delivered for our clients.

April 2025 · Canada

System Governance & Data Connectivity

A leading Canada-based company in electrical retail and shipping approached us while scaling up and facing a major challenge: their systems were growing, but their data and operations were becoming fragmented.

Scattered systems

Google Workspace for HR management
Odoo for inventory operations
SAP for retail and procurement
Microsoft 365 for accounts, email, OneDrive, SharePoint

Our solution

After discovery sessions covering their SOPs, management needs, user roles, and cross-department data flow, we designed a customized ecosystem to connect, control, and govern their systems as one unified environment.

Microsoft Power Automate for workflow automation
PostgreSQL data extraction for Odoo
Custom Python ETL pipelines
Power BI dashboards for reporting

Result

A centralized Role Based Access Control (RBAC) system to manage users, tasks, and permissions plus unified Power BI dashboards giving management full visibility across systems, improving control and decision-making across the organization.

Technology Stack & Partners

☁salesforce

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